Excelsior Opera Hotel - Paris

The shower pressure was weak, but the room wasvery comfy and tidy.

wonderful and spotlessly clean place to stay in, it has very helpful staff at the reception desk. superior room for the available king size bed + 1 extra bed, great value in comparison with other options. the hotel has a comfortable and the best location perfect to walk around all the tourist attraction.

The location is stunning and impeccable, it is near a gallery and a museum. Make sure you stay in the comfort room with the king size bed.

The stay was amazing, but the room had a strange smell at times.

Lovely hotel, clean venue, tidy, location excellent, bed clean, staff is friendly.

Lack of slippers, a bathrobe and a 3-star hair conditioner is normal?

Superb location. Good air-con. Nice to have a balcony to get fresh air and get a view of the buildings and streets nearby. The size of the room and bathroom is quite reasonable by Paris standard.

The bed is small and too soft. The lift is very very slow. The water boiler does not switch off automatically. And its plastic on/off button almost burned my finger when the water finished boiling.

The staff's attentiveness made a positive difference, especially when I left a personal item behind. The balcony with a view of the Opera was a good bonus and added charm to our stay.

just right in the centre of Paris. placed a couple of minutes walk to Opera Garnier, Galeries Lafayette and Printems. quite convenient for shopping and transportation. the desk clerks are nice. the room was clean and tidy for the age of the building itself.

room with very thin walls. even the spoken voice can pass through easily. one night staying may be fine but not for long term staying.

Extremely clean building and rooms with balcony. Fabulous central location, within walking distance of Colonne Vendome Statue...

I wasn't ready for this!

The location is perfect for shopping and dining, just steps away from the main attractions. The staff were friendly and accommodating, even allowing us a late check-out. The breakfast was decent, and the cleaning staff impressed us with their attention to detail. Can't wait to return!

The Hotel is just behind Galaries Lafayette and the staff is very friendly and helpful. The metro is also literally at the doorsteps. Price is very affordable and reasonable for a Parisian hotel. The only thing is that the rooms are small but is still comfortable for 1 to 2 persons. Food is available all around with cafes and brasseries. There is also a supermarket just 2 shops away, especially useful for replenishing water, snacks and fruits and the other supermarket chain Monoprix is also 2 blocks down. Basic, practical hotel accommodation in good location. The other major differentiator is really my experience with the 2 gentlemen manning the frontdesk. They have completely set precedence for a lot of the poor service attitudes I had received in Paris on previous visits, helping me with all the directions on getting around which was quite a bit as I was meeting business associates as well. I tested this since landing from the airport and must have asked at least 20 people on directions just on the 1st day. Most people were not very helpful and even got the directions wrong. These 2 were just a league above and they did it with a smile and a great sense of humour.

Space is tight.

Clean, downtown, staff is friendly.

No criticism.

The location allowed me to explore nearby attractions like the Galeries Lafayette and Printemps with ease. The staff were attentive, providing helpful dining options just steps away.

Room size was a bit small.

Stuff was open to any questions and very hospital

The city location was ideal. Right next to Opera Garnier and Lafayette shopping centre. Central to all metros and a host of great eating options.Found the hotel room well prepared and well maintained. Staff at the desk only too pleased to advise on trips and Paris sightseeing. A genuine 3 Star and bordering on 4 star Hotel in my opinion. A bit noisy at night because of night traffic but this was ok with us.......a mature couple.

Nothing really. Have mentioned external noise from the street at night time but that is about all there is on the negative side.